PRIVACY POLICY
CafesVancouver.com — Independent Vancouver Café & Coffee Shop Directory
Effective Date: October 30, 2026
1. Introduction
Welcome to CafesVancouver.com.
We respect the privacy of our website visitors, café owners, advertisers, and business representatives.
This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when individuals visit our website, submit inquiries, request business listings, or purchase directory advertising services.
CafesVancouver.com is an independent online directory designed to help consumers discover cafés, coffee shops, espresso bars, specialty coffee establishments, bakery cafés, and related businesses serving Vancouver, British Columbia, and surrounding Metro Vancouver communities.
We aim to handle personal information responsibly, transparently, and in accordance with applicable privacy laws.
2. Website Operator and Privacy Contact
Website: https://cafesvancouver.com/
Contact Person: Roger Prabhu
Email: MonacoAds@gmail.com
Text / WhatsApp: +1-604-833-1055
Location: British Columbia, Canada
Privacy-related inquiries may be directed to the contact information above.
3. Applicable Privacy Legislation
Depending on the nature of our activities and the circumstances of processing, applicable privacy requirements may include:
- British Columbia's Personal Information Protection Act (PIPA)
- The federal Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable
- Canada's Anti-Spam Legislation (CASL)
- Other applicable Canadian privacy requirements
- The European Union's General Data Protection Regulation (GDPR), where its territorial scope applies
- Applicable United Kingdom data protection laws, where relevant
The accessibility of our website from another jurisdiction does not necessarily mean every privacy law in that jurisdiction applies.
4. Personal Information We May Collect
Depending on how visitors and advertisers interact with our website, we may collect:
Contact Information
- Full name
- Email address
- Telephone or WhatsApp number
- City or general location
- Information voluntarily included in correspondence
Café Business Information
- Café or business name
- Business address
- Business telephone number
- Website address
- Business email
- Operating hours
- Business descriptions
- Café categories
- Photographs and logos
- Business representative information
Advertising and Subscription Information
- Advertiser contact details
- Advertising package selected
- Subscription start and end dates
- Billing information
- Payment status and transaction references
- Cancellation and refund correspondence
Technical Information
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referral sources
- Approximate location derived from technical information
- Cookie identifiers, where applicable
- Website interaction information
We do not require visitors to submit unnecessary sensitive personal information.
5. How We Collect Information
Information may be collected when individuals:
- Browse our directory
- Submit a general inquiry
- Request a new café listing
- Request corrections to an existing listing
- Purchase advertising services
- Contact us regarding subscriptions or refunds
- Communicate by email or WhatsApp
- Interact with website technologies, where implemented
We may also obtain publicly available business information from legitimate sources, subject to applicable law.
6. Why We Use Personal Information
We may use information to:
- Respond to visitor inquiries.
- Process café directory listing requests.
- Maintain accurate business profiles.
- Administer paid advertising services.
- Manage subscriptions and billing.
- Process cancellations and refunds.
- Communicate with business representatives.
- Maintain website functionality and security.
- Investigate misuse or fraudulent activity.
- Improve website content and usability.
- Meet applicable legal obligations.
- Send marketing communications where lawfully permitted.
We seek to limit collection and use to information reasonably necessary for the identified purposes.
7. Consent and Lawful Processing
Where consent is required under applicable Canadian privacy legislation, we will seek appropriate consent for the collection, use, or disclosure of personal information.
Individuals may withdraw consent, subject to applicable legal or contractual restrictions.
Where GDPR applies, processing may rely on an appropriate lawful basis, such as consent, contractual necessity, legal obligations, or legitimate interests where permitted.
The lawful basis depends on the particular processing activity.
8. Public Café Directory Listings
Our website may display business information intended for public viewing, including:
- Café names
- Commercial addresses
- Public business telephone numbers
- Website links
- Business descriptions
- Operating hours
- Café photographs
Business representatives submitting listing information should ensure they have authority to provide it.
Personal contact details will not knowingly be published without an appropriate legal basis.
Café owners and authorized representatives may request corrections or removal of eligible information.
9. Paid Advertising and Featured Listings
Businesses purchasing directory advertising may provide information for public business profiles, featured placements, and sponsored listings.
We may use advertiser information to administer purchased services, manage subscriptions, and respond to business inquiries.
Sponsored placements will be clearly identified.
We do not guarantee customer inquiries, café visits, website traffic, sales, or advertising revenue.
10. Independent Café Transactions
CafesVancouver.com does not directly prepare or sell coffee, tea, food, or beverages.
Purchases, reservations, delivery arrangements, and other transactions generally take place directly between consumers and independent businesses.
Those businesses are responsible for their own privacy practices.
Visitors should review the relevant business's privacy policy before submitting personal or payment information.
11. Cookies and Similar Technologies
Our website may use cookies and related technologies to support website functionality.
Depending on the services installed, these may include:
Essential Cookies: Support necessary website operations and security.
Analytics Cookies: Help measure website traffic and performance.
Functional Cookies: Remember certain visitor preferences.
Advertising Cookies: Support advertising measurement or personalization, where implemented.
Not every category is necessarily used on our website.
Further information will be provided in our GDPR & Cookie Consent Policy.
12. Cookie Consent and Preferences
Where legally required, optional cookies and tracking technologies will not be activated before valid consent has been obtained.
Visitors should be offered appropriate options to accept, reject, or customize optional cookies.
Where implemented, a Cookie Settings feature should allow visitors to review or change their preferences.
Browser controls may provide additional cookie management options.
13. Website Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include pages viewed, general device information, referral sources, and website activity.
Where legally required, analytics technologies will operate only after appropriate consent.
Specific analytics providers should be disclosed if installed.
14. Email and WhatsApp Communications
Visitors may contact us through the email address or WhatsApp number published on our website.
Communications may be retained for responding to inquiries, administering advertising services, resolving complaints, or maintaining appropriate business records.
Email and WhatsApp providers may process information under their own privacy policies.
Visitors should avoid sending unnecessary sensitive information through these channels.
15. Marketing Communications and CASL
Where we send commercial electronic messages subject to Canada's Anti-Spam Legislation, we will comply with applicable consent, identification, and unsubscribe requirements.
Recipients may withdraw marketing consent through the available unsubscribe method or by contacting us.
Service-related messages may be sent where legally permitted.
16. Disclosure to Service Providers
We may disclose limited personal information to service providers assisting with:
- Website hosting
- Technical maintenance
- Email communications
- Website security
- Analytics
- Payment processing
- Advertising administration
- Recordkeeping
Such disclosures will be limited to appropriate purposes and subject to applicable privacy requirements.
Service providers should not use personal information for unrelated purposes without an appropriate legal basis.
17. Disclosure Required by Law
We may disclose personal information where required or permitted by applicable law.
This may include lawful regulatory requests, court orders, legal proceedings, or investigations involving fraud or website security.
18. Sale of Personal Information
We do not sell consumers' personal contact information to unrelated third parties.
If our information practices materially change, we will update this Privacy Policy and obtain any consent required by law.
19. International Data Transfers
Some hosting, communication, analytics, or payment service providers may process information outside Canada.
Where international transfers occur, information may become subject to the laws of the jurisdiction where it is processed.
We will use appropriate safeguards and disclosures as required by applicable privacy legislation.
20. Information Security
We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the information handled.
These may include secure website configurations, access controls, restricted administrative permissions, and service-provider protections, as implemented.
No internet-based service can guarantee absolute security.
Visitors should not submit passwords, full payment card details, government identification documents, or other unnecessary sensitive information through general inquiry channels.
21. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal, accounting, contractual, and recordkeeping obligations.
Retention periods may vary by information category.
For example:
- General inquiries may be retained while needed for follow-up.
- Advertising records may be retained for subscription administration.
- Billing records may be retained to satisfy applicable legal obligations.
- Public café listing information may remain displayed while relevant and lawfully maintained.
Information no longer required will be deleted, anonymized, or otherwise handled appropriately.
22. Access and Correction Requests
Subject to applicable law, individuals may request access to personal information held about them.
They may also request correction of inaccurate or incomplete information.
We may need to verify a requester's identity before responding.
Requests may be sent to:
23. Withdrawal of Consent
Where processing depends on consent, individuals may withdraw consent subject to applicable legal restrictions.
Withdrawal does not necessarily affect processing lawfully completed before withdrawal.
Some information may need to be retained to meet legal obligations or resolve outstanding business matters.
24. Additional Rights Under GDPR
Where GDPR applies, individuals may have rights to:
- Access personal data
- Correct inaccurate information
- Request erasure in qualifying circumstances
- Restrict certain processing
- Object to certain processing
- Request data portability where applicable
- Withdraw consent
- Lodge complaints with an appropriate supervisory authority
These rights are subject to applicable legal conditions and exceptions.
25. Children's Privacy
CafesVancouver.com is intended primarily for general café discovery and business advertising.
We do not knowingly solicit children's personal information for advertising subscriptions.
Where information about a child is collected or processed, applicable privacy and consent requirements will be respected.
Parents or guardians may contact us with relevant concerns.
26. Third-Party Websites
Our directory may contain links to independent cafés, coffee shops, ordering platforms, social media pages, and other external websites.
These websites operate under their own privacy policies.
We do not control their collection or use of personal information.
Visitors should review third-party privacy notices before providing information.
27. Privacy Incidents and Complaints
We take privacy concerns seriously.
Where a privacy incident occurs, we will assess the circumstances and take appropriate steps under applicable law, including notification where legally required.
Individuals may contact us with privacy questions or complaints.
Where applicable, complaints may also be directed to the relevant privacy regulator.
Office of the Information and Privacy Commissioner for British Columbia:
Office of the Privacy Commissioner of Canada:
28. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website operations, technologies, services, or applicable legal requirements.
Revised versions will be published with an updated effective date.
Where legally required, additional notice or renewed consent will be provided.
29. Contact Us Regarding Privacy
For questions about this Privacy Policy, access or correction requests, withdrawal of consent, or other privacy matters, contact:
CafesVancouver.com
Privacy Contact: Roger Prabhu
Email: MonacoAds@gmail.com
Text / WhatsApp: +1-604-833-1055
Website: https://cafesvancouver.com/
Location: British Columbia, Canada
We welcome reasonable privacy-related inquiries and will respond in accordance with applicable legal requirements.
Our Privacy Commitment
At CafesVancouver.com, we believe privacy, transparency, and responsible information handling are important foundations of a trustworthy business directory.
We aim to provide useful café information while respecting the privacy of visitors, business owners, and advertisers.
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